Webhosting: Watching Downtime of Website

Accessibility of one's website is a major cause of worry for people in Internet business. Without counting the losses caused by missed opportunities and lost sales downtime for web businesses can cost $10,000 per hour. Actual downtime is even harder to quantify thus businesses suffer.

99% uptime is offered by most of the web hosting providers for their web servers. If one is planning to use one with such a high uptime or one has already chosen one should he/she be concerned for the matter?

Uptime of 99% means - there are 720 hours in a month of 30 days. 99% means 712.8 hours. This means website is taking a day off every month now the question is whether one is comfortable with a day off every month. Can uptime promises with real facts be kept by web hosting provider? How can one tell that?

Moving their Internet operations in-house can be a good idea for companies making online business. To keep business online one develops their own infrastructure & hires specialized personnel. For the ones experienced in the Internet business the cost of such an enterprise is relatively high because of the high cost without thinking of the logistical burden comes to approximately around $20,000 per year.

Having monitoring reports available on ones web host's uptime is the best way to avoid that while ensuring ones business is online.

Best way to keep ones money well spent and keeping ones business up and running by companies and individuals is, by getting their web hosting providers monitored by a third party. Web hosting providers are also benefited by services monitored by a third party. With links being placed on their home page and offering reports of their uptime monitored by a third party, boosts up the confidence of present customers as well as the prospecting customers.

Apart from translating to good customer relationship it is also a great marketing tool. This is very important to web hosting providers as attracting new customer costs 5 to 10 times higher than the cost of retaining an existing customer.

The burden on the technical support center is reduced by having reports monitored by third party, available on the host's website. Technical support centers get call from customers regarding dial-up problems such as connection being slow, download times, web site accessibility and many such different computer issues often related to the personal computer of the customer than problems on the host's side. Simply by posting the monitoring reports on the hosting provider's web site or providing a link to them number of calls to the tech support center could be reduced up to a third.

In the Internet business when one talks about downtime problems the stakes are high. Disputes between the web hosting provider and its customers will never be missing and their resolution is delicate issue almost every time.

Thus for the conflicting parties independent monitoring provided by a third party can make the resolution of these disputes much easier. Best guarantee that one can get for ones web site's uptime is having a web host that provides monitoring of its uptime by a third party. One can be sure that the money one is spending for ones web presence can give oneself and ones company the best return of investment with above mentioned level of service.


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